Review Management for Local Business

Your Unanswered Reviews Are Sending Customers Elsewhere

RepplyRight writes professional, human responses to your customer reviews in seconds. Every review answered. Every customer impression managed. Zero extra work for you.

94%
Customers check reviews before visiting
3 sec
Average response time
$0
Setup fee, no contract
RepplyRight in action
Live Demo
"Waited over an hour for our table even with a reservation. Staff seemed overwhelmed and never apologized. Food was decent but not worth the experience."
★★☆☆☆ — Mike T. · Google Review
RepplyRight Response
Hi Mike, thank you for taking the time to share this. A long wait without any acknowledgment from our team is genuinely not acceptable, and we're sorry your evening started that way. We've spoken with our front-of-house team and are making changes to how we communicate during busy periods. We'd love to have you back under much better circumstances — please reach out directly and we'll take care of you.
Restaurants
Hair Salons
Nail Salons
Dental Offices
Auto Shops
Hotels & B&Bs
Medical Clinics
Google Reviews
Yelp
TripAdvisor
Trustpilot
Restaurants
Hair Salons
Nail Salons
Dental Offices
Auto Shops
Hotels & B&Bs
Medical Clinics
Google Reviews
Yelp
TripAdvisor
Trustpilot

One Unanswered Review Costs More Than You Think

94% of people read reviews before choosing a local business. When they see a complaint with no response, they don't wait around — they pick your competitor down the street.

⏱️

No time to respond

You're running a full operation. Review responses always get pushed to tomorrow — and tomorrow never comes.

😬

Don't know what to say

A bad response makes things worse. Most owners freeze, say too much, or say nothing at all.

📉

Silence hurts your ranking

Google rewards businesses that engage with reviews. Ignoring them quietly drops your local search position.

💸

Every lost customer compounds

One ignored 1-star review doesn't lose you one customer. It loses you dozens, silently, every single month.

Up and Running in Three Steps

No training. No setup calls. No learning curve. Sign up, tell us about your business, and we handle everything from there.

1

Sign Up & Set Your Voice

Choose your plan and complete our 5-minute onboarding form. Tell us your business name, preferred tone, and anything we should always — or never — say.

2

Grant Us Review Access

Add us as a manager on Google, Yelp, or any platform you use. Takes 2 minutes per platform. You never share your password — just send an invitation.

3

We Handle Everything

A new review comes in. We write a personalised, on-brand response and post it within 24 hours. You get the credit. You do zero extra work.

Try It Right Now — For Free

Paste a real review from your business and see exactly what RepplyRight produces before you spend a penny.

repplyright.com/app
1 free trial generation included
Select a tone and click Generate to see your Standard response here.
Your Empathetic variant will appear here after generating.
Your Brief variant will appear here after generating.

Three Plans, One Goal

We do the work so you don't have to. Choose how involved you want to be. No contracts. Cancel anytime.

Managed
$99
per month · cancel anytime
Fully hands-off. Give us access to your review profiles and we respond to every review within 24 hours. You never need to think about it again.
  • We write & post every response
  • Personalised voice profile for your business
  • Google, Yelp, TripAdvisor & more
  • New reviews answered within 24hrs
  • Dedicated account manager
  • Monthly reputation summary
Get Started
Insights
$199
per month · cancel anytime
Everything in Approve, plus a unified dashboard showing all your reviews across every platform with a monthly AI-powered reputation report.
  • Everything in Approve
  • Unified multi-platform dashboard
  • All reviews in one place
  • Monthly AI reputation report
  • Trend tracking & sentiment analysis
  • Month-over-month performance data

Real Businesses, Real Results

From restaurants to nail salons — local business owners are protecting their reputation with RepplyRight.

★★★★★

"We had 14 unanswered negative reviews sitting on our Google page for months. RepplyRight helped us respond to all of them in one afternoon. Our rating went from 3.6 to 4.1 within 60 days."

M
Marco T.
Trattoria Napoli · Miami, FL
★★★★★

"As a salon owner I used to dread opening Google reviews. Now I don't even have to look — RepplyRight handles everything and I get a monthly summary. It's genuinely one of the best things I've done for my business."

S
Sandra K.
Luxe Nail Studio · Austin, TX
★★★★★

"I was skeptical an AI could write responses that sound like me. But honestly my regulars have complimented how I handled a bad review — and I didn't write a word of it. Totally sold."

D
Dave R.
Riverside Auto & Tire · Chicago, IL

Stop Losing Customers to
Unanswered Reviews

Every day you wait is another potential customer reading a complaint and choosing someone else. Start today — no setup, no contract, no risk.

Start For $99 / Month View All Plans

Common Questions

How do you get access to my review profiles?
You simply add us as a manager on your Google Business Profile — takes about 2 minutes and you never share your password. We guide you through it step by step in your onboarding form. Same simple process for Yelp, TripAdvisor, and other platforms.
What's the difference between Managed and Approve?
On Managed we write and post every response on your behalf — fully hands-off. On Approve, we write the response and send it to you via email or WhatsApp before posting. You approve with one message. If you don't reply within 24 hours, we post it automatically.
What review platforms do you support?
Google Business Profile, Yelp, TripAdvisor, Facebook, and Trustpilot. Don't see yours listed? Contact us — we very likely support it.
Do the responses actually sound like my business?
Yes — that's exactly the point. During onboarding you tell us your tone, your sign-off name, what to always include, and what never to say. Every response is written to match your voice specifically.
Is there a long-term contract?
No contracts, ever. All plans are month-to-month and you can cancel anytime with no fees or penalties.
How quickly do you respond to new reviews?
Managed plan responds within 24 hours. Approve plan sends you the draft within 12 hours and posts once you approve — or automatically after 24 hours if you don't reply.